Prepare for CompTIA A+ through an RDE certification-preparation route covering hardware, operating systems, troubleshooting, networking, security, mobile devices, cloud concepts and operational procedures, with the official CompTIA exams booked separately.
CompTIA A+ is an entry-level certification for professionals who support, troubleshoot and maintain end-user technology. RDE provides a certification-preparation route aligned to the current CompTIA A+ objectives.
What the preparation covers
The route focuses on hardware and devices, networking fundamentals, operating systems, software troubleshooting, security, mobile devices, cloud and virtualisation concepts, and operational procedures used in technical support environments. Learners prepare for the current A+ assessment structure in force at the time of study.
Exam and certification
RDE does not currently include CompTIA A+ exam vouchers with this preparation route. Candidates register for and pay for the official CompTIA examinations separately through CompTIA's current authorised exam-booking process. CompTIA awards the certification after the candidate successfully satisfies all applicable assessment requirements.
Who this route is for
This route is suitable for aspiring IT support technicians, service desk professionals, desktop support staff, field technicians and career changers seeking a recognised foundation in practical IT support.
Entry guidance
CompTIA recommends 12 months of hands-on IT support experience. RDE can discuss the preparation you need if you are starting without that background.
Practical preparation
Practise diagnosing a support problem, documenting the steps and communicating a clear resolution to the user. These are suggested practice activities. RDE will confirm the preparation format and any available lab access before enrolment.
Assessment format
A+ requires Core 1 (220-1201) and Core 2 (220-1202). Both must be from the same version. Each exam lasts 90 minutes and has a maximum of 90 questions, including performance-based tasks. Check the official booking process for current delivery and identification requirements.
Validity and renewal
Three years from award; renew before expiry through an eligible CompTIA Continuing Education route. Eligible renewal activities, evidence and fees depend on the credential and renewal path. Check the official policy before arranging renewal.
Career development
Combine certification preparation with practical evidence and relevant experience. Discuss your current skills and target role with RDE when selecting a route.
Official resources
Verify current CompTIA certification and objectives
Read current 220-1201 exam details
Next step
Register your interest and RDE will confirm current preparation availability and whether CompTIA Tech+ or another foundation route would be useful first.
Issuer guidance reviewed: 6 October 2026. Next scheduled review: 6 January 2027.